• 无工作经验
  • 招1人
  • 11-09 发布

职位描述

职位描述: Essential Responsibilities 1. Maintain all models specific to a modality in the assigned area. 2. Perform total system level trouble-shooting on complex multi-symptom problems. 3. Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers. 4. Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team. 5. Assist in the growth and direction of business in geographic area. 6. Responsible for Warranty and PMS contract cost control. 7. Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts). 8. Play a leading role in complex and multifunctional rooms. 9. Share best practices. 10. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement. About Us GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. Role Summary/Purpose Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to a modality or modalities in the assigned area. Qualifications/Requirements 1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. 2. Complete all planned Quality & Compliance training within the defined deadlines. 3. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. 4. Identify and report any personal quality or compliance concerns immediately to the Quality Organization. 5. Ensure timely dispatch closure. 6. Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe. 7. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible. 1. Qualified to degree level or equivalent. 2. Technical and analytical skills, with between two and four years of Field Services experience. 4. Comprehensive knowledge of a specific modality or multi-modalities. 5. Sought by others for guidance and advice. 6. Proficiency in English. 7. Ability to work independently with minimum direction. 8. High work standards and quality. 9. Shows Initiative and motivation. 10. Plans and organizes work effectively. 11. Excellent communication skills, listening skills, and interpersonal skills. 12. Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs). 职能类别: 其他

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公司信息

GE医疗集团通过提供革新性的医疗技术和服务,开创医疗护理的新时代。GE医疗在医学成像、信息技术、医疗诊断、患者监护系统、药物研发、生物制药技术、卓越运营和整体运营解决方案等领域拥有广泛的专业技术,能够帮助客户以更低的成本为全世界更多的人提供更优质的服务。 GE医疗从1979 年开始在中国开展业务,于1986年在北京成立了第一个办事处。GE 医疗在中国建立了包括独资和合资企业在内的多个经营实体,拥有员工 4,500 多名。GE 医疗在中国共拥有七个全球生产基地:在北京建有CT扫描系统、磁共振成像系统 和 X 光成像系统工厂,在上海有生命科学基地,在无锡建有超声和患者监护仪设备工厂,在桐庐建有滤纸生产基地,在深圳建有医用面罩生产基地。其中,在北京的GE(中国)医疗工业园区,占地 6万平方米,是 GE 医疗集团全球最大的生产和研发基地之一。

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