客户经理Account Manager-00361
职位描述
Key Responsibilities
Profitability
·Achieve account renewal and extension targets for the specified book of accounts and industry segment
· Achieve gross profit targets for the specified book of accounts and industry segment
Account Growth
· Lead all aspects of 365 day engagement for assigned clients to increase utilisation, client satisfaction, timely renewals and profitable growth.
· Service Quality. Track service quality and project implementation against promised standards to ensure client satisfaction is achieved.
· Resolve concerns. Manage client issues and concerns with service delivery to restore customer satisfaction and maintain client retention.
· Quarterly Reviews. Conduct quarterly reviews with clients to demonstrate value, return on prevention and return on investment from our solutions.
· Relationships. Grow a network and build relationships with decision makers and key stakeholders within the client organisation.
· Advice. Establish credibility as a customer champion and business partner by providing value added medical, security and risk mitigation advice.
Market Intelligence
· Industry. Follow the trends, issues, and changes in the industry segment to identify new demand for International SOS products and sales opportunities.
· Competitors. Monitor and communicate competitor activity to Marketing and management.
· Customers. Develop an understanding of the characteristics, unique needs, buying behaviour, and decision-making attributes of organisations in his/her [Industry Segment] and/or [Country]
Required WorkExperience
Minimum5 years’ experience in anAccount Management role with gross profit responsibility. Proven track recordin account renewals, extension and growth required.
DirectB2B solution/consultative selling experience to outbound Chinese companies and foreigncompanies in China, especially with the BFS or Energy or EPC industry vertical focuspreferred.
AccountManagement experience in the China required / preferred.
Exposureto working in a cross-border engagement sales environment an advantage.
RequiredQualifications
Educatedto University levelTrainingin Salesforce CRM an advantage
Abilityto communicate in English and Chinese fluently, (oral andwritten) is required. Occasionaltravel within China
企业简介
International SOS is one of the largest medical assistance companies
in the world. It has more than a decade of experiences in delivering
medical services worldwide. International SOS has run its business
in China since 1989. We offer medical and technical support services
to those living and traveling outside their home countries and
provide health care management, customer assistance programs and
security services to clients.
Currently International SOS is seeking the staff who is interested
in working in an international company.
所述人员一经录用,公司将提供具有竞争力的薪酬、完善的社会保险。
谢绝电话咨询或来访!
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热门区域招聘: 重庆 北京 上海 浙江 江苏 广东 山东 湖南 安徽 河北
北京招聘企业: 北京协和医院 北京海斯美医药技术有限公司 北京策知易咨询有限公司 北京万泰生物药业有限公司 百济神州 北京凯霖娜国际贸易有限公司好益生医院分公司 中国生物制药有限公司 国药集团工业有限公司 北京勃然制药有限公司 修正药业集团北京修正制药有限公司
职位发布日期: 2019-05-27